bke3's Privacy Policy

bke3 is an online gaming platform that provides live casino, slots, and sports betting services for players in Bangladesh. This privacy policy ("Policy") describes what information we collect when you use our website https://bke3.lat, how it is used, with whom it may be shared, and how you can maintain control over your information.

This policy applies to all users of our platform — both registered members and unregistered visitors. By using our services, you are considered to have accepted the terms set out in this policy. If you disagree with any part of this policy, you are advised not to use our services.

To manage our relationship with you in a secure and effective way, we may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or use services on our platform, information you voluntarily provide includes:

• Full name and identity details
• Email address and mobile number
• Date of birth (for age verification — minimum 21 years)
• Residential address
• Payment information (last few digits of your bKash, Nagad, Rocket, or Upay account — full account numbers are not stored)
• Copies of documents submitted for identity verification

2.2 Automatically Collected Information

When you visit or use our website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Duration of your session and browsing behavior
• Information collected through cookies and similar tracking technologies
• Date and time of login and logout

2.3 Transaction Information

To manage financial activity on your account, we record the following:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, Upay)
• Gaming history and betting records
• History of bonuses and promotions received

bke3 uses your information only for the following legitimate purposes:

1. Account management and verification: To confirm your identity, keep your account secure, and ensure the 21-year age requirement is met.
2. Service delivery: To process your deposits, withdrawals, and gaming activity smoothly.
3. Customer support: To help our 24/7 live chat and email support team resolve your issues.
4. Security and fraud prevention: To detect and prevent unauthorized access, fraud, or suspicious activity.
5. Legal compliance: To maintain records and prepare reports in accordance with applicable laws and regulations.
6. Platform improvement: To enhance the quality of our services and improve the user experience.
7. Communications: To send important account notifications, security alerts, and information about policy changes.

We do not sell your personal information to third parties or share it for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Some trusted third-party service providers assist in operating our platform — such as payment processing (bKash, Nagad, Rocket, Upay), cybersecurity, and technical infrastructure. These organizations receive only the information necessary for the service they provide and are bound by the same strict confidentiality obligations as this policy.

4.2 Legal Obligations

We may be legally required to disclose information due to court orders, government directives, or other legal requirements. In such cases, we will provide only the minimum information necessary to comply with the legal requirement.

4.3 Security and Protection

Information may be shared with relevant authorities if necessary to prevent fraud, money laundering, or other illegal activity.

Our website uses various types of cookies and similar technologies. Cookies are small data files stored on your device that help the website remember your preferences and session information.

5.1 Essential Cookies

These cookies are necessary for the core functions of the website. Tasks such as maintaining a login session, security verification, and displaying your balance are not possible without them. If these cookies are disabled, the site will not function properly.

5.2 Performance Cookies

These cookies tell us how well the site is working and where improvements are needed. They are used to improve service quality by collecting information on page load times, user navigation patterns, and potential errors.

5.3 Cookie Controls

You can control or delete cookies at any time by changing your browser settings. Keep in mind that disabling essential cookies will prevent access to some core features of the platform.

bke3 has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers flows through an encrypted connection.
• Data encryption: Sensitive information such as passwords and payment details is stored in encrypted form in our database.
• Access controls: Only authorized personnel can access your information, and only on a need-to-know basis.
• Regular security testing: Our systems undergo regular security audits and vulnerability assessments.
• Firewall and anti-fraud protection: Advanced technology is used to automatically detect suspicious activity.
• Two-factor authentication: A two-factor authentication option is available to add an extra layer of security to your account.

No method on the internet is 100% secure, so we cannot guarantee complete security. However, we always strive to maintain the highest level of protection and take prompt action in the event of any security incident.

We retain your information only for as long as necessary. The retention period is determined based on the following factors:

• Active accounts: All relevant information is retained while your account remains active.
• Closed accounts: Even after your account is closed, some information may be retained for the period required for legal obligations, dispute resolution, or fraud investigations.
• Transaction records: Financial transaction records are retained from the date of the transaction for the applicable legal period.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies expire automatically after a set period.

At the end of the defined retention period, we securely delete your information or anonymize it so that it can no longer be linked to you.

You have the following rights regarding your personal information:

8.1 Right to Access

You can find out at any time what information we hold about you. Most information can be viewed by logging into your account; contact our support team for additional information.

8.2 Right to Rectification

If there are any inaccuracies or errors in your information, you can request that they be corrected. We will make the necessary corrections as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations or legitimate business requirements.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances — such as when you are disputing the accuracy of the information.

8.5 Right to Data Portability

You may request to receive the information you have provided in a common, machine-readable format.

bke3 is an adults-only platform for those aged 21 and above only. We do not knowingly collect information from any minor.

Age verification is in place during the registration process. If we learn that a minor has created an account on our platform, that account will be immediately closed and all related information will be deleted. If you believe a minor is using our services, please notify us immediately.

We may update this privacy policy from time to time — due to technical changes, addition of new services, or legal requirements. When any significant changes are made:

• The update date at the top of this page will be changed.
• For important changes, registered users will be notified by email.
• A site-wide notification may be displayed on our platform.

Continued use of our services after any changes will indicate that you have accepted the updated policy. We therefore recommend that you review this page regularly.

If our platform contains links to other websites (such as payment gateways), please note that those external sites have their own privacy policies. Once you leave our platform and enter a third-party site, we are not responsible for that site's information collection practices. We recommend that you review the privacy policy of any third-party site before visiting it.

Our servers and infrastructure may be located in various countries. As a result, your information may be transferred across international borders. However, wherever your information is processed, the level of protection described in this privacy policy is always maintained.

For any international data transfers, we use appropriate safeguards — such as contractual protection clauses or similar mechanisms — to keep your information secure.